Terms of Service

1.Definitions

Provider

Onecast Paweł Zaręba, a sole trader registered in the Polish Central Register and Information on Economic Activity (CEIDG), address: ul. Piastowska 17, 42-256 Przymiłowice, Polska — full details under “Provider and contact”.

Service / Onecast

A web application (SaaS), constituting a digital service, for scheduling, publishing and analysing content on connected Channels.

User

A natural person who holds an Account in Onecast.

Account

A User’s individual profile in Onecast, secured with an e-mail address and password (optionally also a passkey and two-factor authentication).

Organization

The billing unit in Onecast — it has its own plan and subscription and exactly one Owner, and may bring together several Users in the Owner/Admin/Member roles. One User may own one Organization and belong to Organizations of other people.

Workspace

A working area within an Organization where Channels are connected and posts are created, scheduled and published. The number of Workspaces in an Organization depends on the plan.

Channel

An account or profile on an external social network (e.g. Facebook, Instagram, Threads, TikTok, LinkedIn, Mastodon, Bluesky, YouTube), connected by the User to a specific Workspace on the basis of an authorization granted on that network. The platforms available at any given time are shown in the app.

Basic Agreement

The free-of-charge agreement for the Service, concluded when the Account is registered — it covers use of the Account, the trial and access to the Account and the Organization to the extent available without a Paid Agreement (including viewing data and managing the Account and the plan).

Paid Agreement (Subscription)

The agreement for access to a paid plan for a given Organization, concluded in the purchase process (Checkout) and renewed automatically for further billing periods.

Consumer / trader with consumer rights

A consumer within the meaning of Article 22¹ of the Polish Civil Code, and also a natural person concluding an agreement directly related to their business activity where the agreement shows that it is not of a professional nature for them — such a person has consumer rights to the extent provided for in Article 7aa of the Consumer Rights Act (including the right of withdrawal and rights in case of non-conformity of a digital service) and in Article 385⁵ of the Civil Code.

2.Provider and contact

Name

Onecast Paweł Zaręba

Address

ul. Piastowska 17, 42-256 Przymiłowice, Polska

Tax ID (NIP)

9492285992

REGON

545521872

Phone

+48786583222

E-mail

kontakt@onecast.pl

The Provider is a sole trader registered in the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for the economy (the entry can be checked by tax ID in the CEIDG search engine).

Contact regarding the Service, agreements, withdrawal, complaints and personal data: kontakt@onecast.pl. The same address is the point of contact for Users and for authorities of EU Member States within the meaning of Articles 11 and 12 of the Digital Services Act — we communicate in Polish and English.

3.Type and scope of the service

Through Onecast, the User may in particular:

• connect Channels to Workspaces,
• create, schedule and publish posts (text, images, video) on connected Channels and store media in the Workspace library,
• view statistics of published posts and follower counts of connected Channels, to the extent the platform provides them,
• where the feature is available for a platform — view and reply to comments under published posts and import a Channel’s publication history,
• invite other people to collaborate within the Organization and its Workspaces.

The available features depend on the platform a Channel is connected to and on the Organization’s plan — this follows from the limitations and requirements of each social network’s API, which the Provider does not control, and from the limits described under “Plans, prices and payments”.

4.Technical requirements and specific risks

Using Onecast requires: a device with internet access, an up-to-date web browser with JavaScript and the cookies necessary for the Service (see the Privacy Policy), and an active e-mail address. Connecting a Channel requires an account on the given social network and permission to manage it.

Using electronically supplied services involves typical risks such as phishing for login details, malware or account takeover after a password leak. We recommend a unique password, enabling a passkey or two-factor authentication, and signing in only via the Onecast address you type into the browser yourself. Onecast never asks for your password by e-mail.

5.Registration, the Basic Agreement and the Account

1. 5.1.
   Creating an Account requires providing a name, e-mail address and password, accepting these Terms together with the Data Processing Agreement (Annex 1) and confirming that you have read the Privacy Policy. This declaration is unticked by default.
2. 5.2.
   Once the Account is created, the Basic Agreement is concluded for an indefinite period. Registration creates the Account. After confirming their e-mail address, the User creates their Organization and its Workspaces; creating the Organization starts the trial described under “Plans, prices and payments”. Registering from an invitation to another User’s Organization adds the User to that Organization — they can create their own later. Neither registration nor creating an Organization with a trial requires a payment card, creates a subscription with the payment operator or creates any obligation to pay.
3. 5.3.
   The Paid Agreement is a separate agreement, concluded only in the plan purchase process — see “Concluding the Paid Agreement (Checkout)”.
4. 5.4.
   The User may terminate the Basic Agreement at any time by deleting the Account (Settings → Profile → Delete account, confirmed with the password) or by sending such a request to the address under “Provider and contact”. The effects of deleting the Account, an Organization and a Workspace are described on the Data deletion page.
5. 5.5.
   The Account cannot be deleted while the User is the Owner of an Organization that has other members — those members must first be removed from the Organization. When a User deletes their Account, Onecast does not delete an Organization in which other people remain.
6. 5.6.
   Deleting the Account deletes the Organization the User owns and immediately ends its paid subscription. The unused, prepaid part of the billing period is not refunded in that case, except where a refund follows from the law (e.g. withdrawal from the agreement or non-conformity of the Service).

6.Organizations, Workspaces and roles

The Organization is the billing unit (plan, subscription, limits) and the Workspace is the unit of work (Channels, posts, media). Each Channel is attached to one Workspace. Roles in the Organization and in the Workspace are separate — access to features depends on both:

When a User leaves an Organization (removed by the Owner/Admin or leaving on their own), their access to all of that Organization’s Workspaces ends immediately. Posts, media and other data created in a Workspace remain there — they belong to the Organization, not to the User who created them.

A User who is neither the Owner nor a member of any Organization may create their own Organization, accept an invitation to another User’s Organization or delete the Account. An Account that stays without an Organization is deleted by the Provider once the notice period ends — as set out under “Termination by the Provider”.

7.User obligations

The User undertakes to:

• use Onecast in accordance with the law, good practice and these Terms,
• not provide or publish unlawful content, including content infringing third-party rights (e.g. copyright, personal rights) or the rules of the target platforms,
• comply with the terms and rules of the social platforms whose Channels they connect — Onecast is an intermediary, but the User is the publisher of the content for those platforms and is responsible for it,
• hold the rights to the Channels they connect and to third-party data they process through Onecast (e.g. comments under their own posts),
• keep login details confidential and promptly inform the Provider of any suspected unauthorized access to the Account.

8.Illegal content and restrictions

1. 8.1.
   Onecast stores content at the User’s request (a hosting service within the meaning of the Digital Services Act). The Provider does not generally or automatically monitor Users’ content.
2. 8.2.
   Anyone can report content stored in Onecast that they consider illegal by writing to kontakt@onecast.pl. The notice should contain:

   1. an explanation of why the content is illegal,
   2. information allowing it to be identified (e.g. a link, the name of the Workspace, Channel or post),
   3. the name and e-mail address of the person reporting (not required for notices concerning offences against children),
   4. a statement that the person reporting believes in good faith that the information in the notice is accurate and complete.
3. 8.3.
   The Provider confirms receipt of the notice, handles it without undue delay, diligently and objectively, and informs the person reporting of its decision.
4. 8.4.
   If content is illegal or breaches these Terms, the Provider may disable access to it, remove it or — in case of serious or repeated breaches, a risk to other Users’ security or a legal requirement — suspend or delete the Account. The measure is proportionate to the breach.
5. 8.5.
   The Provider informs the User of any such restriction and gives a statement of reasons (the legal ground or clause of these Terms, facts and circumstances). The User may appeal by writing to the address above — the appeal is reviewed, where possible, by a person who did not take the original decision. Independently of this, the User may go to court, and a consumer may also use the out-of-court complaint procedures described under “Complaints”.

9.Integrations with social platforms

Onecast connects to external platforms through their APIs, based on the authorization granted by the User. Some platforms notify Onecast of events concerning a Channel in real time (webhooks), e.g. that a post was deleted directly on the platform or that authorization was revoked. The Provider is not liable for:

• changes, outages or functional limitations of those platforms’ APIs,
• those platforms’ decisions regarding the User’s Channel (e.g. suspending the account, revoking authorization, removing content),
• the content of third-party comments under the User’s posts — Onecast shows them as the platform provides them.

Onecast uses YouTube API Services. By connecting a YouTube Channel, the User agrees to be bound by the YouTube Terms of Service and acknowledges the Google Privacy Policy.

Disconnecting a Channel or deleting data in Onecast does not delete content already published on the social platform — that is done directly on the platform.

10.Plans, prices and payments

Onecast offers paid plans: Starter, Pro and Agency, as well as an Enterprise plan on individually negotiated terms. There is no free plan — using the active features (publishing, scheduling publications, synchronizing Channels) requires a Paid Agreement or an ongoing trial. The scope and limits of the plans (number of Workspaces, Channels, member seats, media storage, number of posts created in each Workspace in a rolling 30-day period, scheduling horizon, analytics history) and prices are described on the Pricing page.

Trial and access without a Paid Agreement

1. 10.1.
   The User’s Organization receives a free 14-day trial with the features and limits of the Starter, Pro or Agency plan, chosen when the Organization is created. The trial runs from the creation of the Organization. The chosen plan cannot be changed until the trial ends; a Paid Agreement can be concluded during the trial. The trial is run solely by Onecast — without a payment card, without a subscription with the payment operator and without any obligation to pay. Each User receives a trial only once.
2. 10.2.
   If no Paid Agreement is concluded when the trial ends, the Organization switches to read-only: publishing, scheduling publications and synchronizing data from Channels are paused, while the Account, the Organization and all collected data (posts, Channels, media, analytics) stay intact and remain available for viewing. The same applies to an Organization whose Paid Agreement has expired (e.g. after cancelling the subscription) or whose plan granted by the Provider has ended. The exception is data retrieved from platforms whose rules require it to be refreshed or deleted — e.g. the YouTube API rules allow video titles, descriptions and thumbnails and the channel profile to be kept for no longer than 30 days without refreshing and require them to be deleted once authorization is lost. Onecast refreshes such data also in read-only mode as long as the Channel has valid authorization; if the authorization expires or is revoked, it deletes that data in line with the platform’s rules. This does not apply to posts, media or other content created in Onecast.
3. 10.3.
   An Organization without an active plan — a Paid Agreement, a trial or a plan granted by the Provider — stays in read-only mode for 90 days after the last of them ends. After that time the Provider deletes the Organization together with its data as set out under “Termination by the Provider” and, if the Owner does not belong to any other Organization, also the Owner’s Account. Concluding a Paid Agreement, or the Provider granting a plan, before that period ends keeps the Organization and its data. For an Organization that had no active plan on the day this version of the Terms took effect, the 90-day period runs from that day.
4. 10.4.
   Concluding a Paid Agreement at any time restores full access within the limits of the chosen plan. In read-only mode the Account and Organization settings, the choice of plan and payments, and access to the collected data all remain available; new Channels, Workspaces, members and media cannot be added.
5. 10.5.
   An Organization created by a User who has already used their trial has no trial: until a Paid Agreement is concluded for it, only the Organization settings, plan and payments and its deletion are available, and the 90-day period runs from its creation.

Prices

1. 10.1.
   Prices shown on the Pricing page and in the purchase process are final prices per billing period (monthly or yearly): exactly that amount is charged to the payment method. The Provider uses the VAT exemption and adds no tax or any fees to the price — including payment operator fees.
2. 10.2.
   The Provider may offer a reduced price for a set time after purchase to Organizations whose Owner has not previously had a paid Subscription in any of their Organizations. The reduced price, how long it applies and the price that applies afterwards are shown on the Pricing page, in the purchase process and in the contract confirmation.
3. 10.3.
   The reduction belongs to the Subscription: it applies until the end of the stated time also after a plan change (it then applies to the new plan’s price), and afterwards the Subscription continues at the regular price — with no further declarations. The reduction is granted once: after the Subscription expires and the plan is bought again, the price from the Pricing page applies.
4. 10.4.
   The terms of a discount code (amount, plans, duration, expiry date) are shown before purchase. A discount code is not combined with the reduction for new customers — an applied code replaces it.
5. 10.5.
   Changes to the Pricing apply to agreements concluded after the change. The price of an ongoing Subscription changes only in the procedure described under “Change of the Subscription price”.

Change of the Subscription price

1. 10.1.
   The Subscription price does not change during a paid billing period. A new price may apply at the earliest from the next billing period.
2. 10.2.
   The Provider may propose a new price only for the following reasons:

   1. a change in tax law concerning the Service — including a change in the VAT rate or the Provider becoming obliged to account for VAT — by no more than results from that change,
   2. a rise in consumer prices — by no more than the annual consumer price index published by the President of Statistics Poland for the last full calendar year, no more often than once every 12 months and no earlier than 12 months after the agreement was concluded,
   3. the introduction of or a change in public levies directly related to providing the Service — by no more than results from that change.
3. 10.3.
   If any of these reasons works in the User’s favour (e.g. a lower tax rate), the Provider lowers the price in the same procedure; a decrease requires no acceptance.
4. 10.4.
   The Provider informs the Organization Owner of a proposed change by e-mail at least 30 days before the day from which the new price is to apply, stating the reason, the new price, how it was calculated and that day. The information is also shown in “Plan & billing”.
5. 10.5.
   If the Owner is a consumer or a trader with consumer rights, the new price applies only if the Owner expressly accepts it in “Plan & billing” before the day from which it is to apply. Without acceptance, the Subscription does not renew for the next period — it expires at the end of the paid period and the Organization switches to the read-only mode described under “Trial and access without a Paid Agreement”. This involves no costs, and the Account and data remain as described there.
6. 10.6.
   For other traders, the new price applies from the stated day unless the Owner cancels the subscription before that day — it then expires at the end of the current period, at the existing price.

Payments, renewal and plan changes

1. 10.1.
   Payments are handled by the payment operator Stripe. Accepted payment methods (e.g. payment cards, digital wallets) are shown in the purchase process.
2. 10.2.
   If the Paid Agreement is concluded during the trial, the first charge is made on the day the trial ends (the trial is not extended). If the trial has already ended or the Organization has none, the first charge is made when the agreement is concluded. The selected plan applies from the moment the agreement is concluded.
3. 10.3.
   The Subscription renews automatically for further billing periods and the saved payment method is charged at the start of each period — based on the authorization given in the purchase process — until the subscription is cancelled.
4. 10.4.
   Upgrading the plan or switching from monthly to yearly billing takes effect immediately; the difference is prorated and charged at once. Downgrading the plan or switching from yearly to monthly takes effect at the end of the current paid period. Downgrading is possible if current usage (Workspaces, Channels, member seats, media storage) fits within the limits of the lower plan; until the change takes effect, usage cannot be increased beyond those limits. Likewise, a plan can be purchased if the Organization’s current usage fits within its limits.
5. 10.5.
   If usage exceeds the plan limits (e.g. after a plan granted by the Provider ends), no data is deleted: until usage is adjusted, adding new items is blocked and, if the Channel limit is exceeded, publishing and scheduling are blocked as well.
6. 10.6.
   If a payment fails, publishing, scheduling publications and synchronizing Channels are paused until the payment is settled, and the Organization runs in read-only mode. The purchased plan and its limits do not change, and data stays intact — subject to the platform data described under “Trial and access without a Paid Agreement”. If the payment is not settled and the subscription expires, the 90-day period from that section runs from its expiry. The payment method and an outstanding payment are managed in the Stripe portal available from “Plan & billing”.
7. 10.7.
   Payment documents (invoices/receipts issued in the Stripe system) are available in “Plan & billing”. An invoice is not the contract confirmation — the confirmation is described under “Concluding the Paid Agreement (Checkout)”.

Cancelling the subscription

1. 10.1.
   The Organization Owner may cancel the subscription at any time in “Plan & billing”. Cancelling switches off renewal: the subscription runs until the end of the current paid period (during a trial — until the trial ends) and no further charges are made. Until that day, the cancellation can be undone.
2. 10.2.
   After the subscription expires, the Organization switches to the read-only mode described under “Trial and access without a Paid Agreement”. Cancelling does not refund the fee for the current period, except where a refund follows from the law.
3. 10.3.
   Cancelling the subscription is not withdrawal from the agreement. The statutory right of withdrawal is described under “Withdrawal from the agreement”.

11.Concluding the Paid Agreement (Checkout)

1. 11.1.
   The Paid Agreement is concluded by the Organization Owner in the purchase process (Checkout) by providing billing details and a payment method. The agreement is concluded when the subscription is created after clicking the order button with an obligation to pay (e.g. “Order and pay”) — also where the first payment requires additional confirmation with the bank.
2. 11.2.
   Before placing the order, the User must tick two separate declarations (both unticked by default):

   1. an authorization to automatically charge the saved payment method for further billing periods,
   2. a request that the paid service start before the 14-day withdrawal period ends, together with the acknowledgement that on withdrawal they will pay proportionately for the period the service was provided up to the withdrawal, and that they will lose the right of withdrawal once the service has been fully performed.
3. 11.3.
   A paid plan can currently be ordered only with Poland as the billing country. Registration and the trial are available without this restriction.
4. 11.4.
   After the agreement is concluded, the Provider sends to the Owner’s e-mail address a confirmation of the agreement on a durable medium: an e-mail with the file contract-confirmation.pdf (the agreement terms: plan, price, billing period, dates, information on cancellation and withdrawal, the model withdrawal form and the exact wording of the declarations made, with their date) and with these Terms, in the version in force at the time of purchase, as a PDF.
5. 11.5.
   As long as the Organization exists, the confirmation and the Terms in that version can be downloaded at any time in “Plan & billing”. Issued documents are never changed afterwards — later changes to the Terms do not change the downloaded file.

12.Withdrawal from the agreement

This section applies to consumers and traders with consumer rights. Agreements with Onecast are concluded at a distance.

1. 12.1.
   You may withdraw from the Basic Agreement and from the Paid Agreement without giving any reason within 14 days of the day the given agreement was concluded. For the Paid Agreement, the period runs from its conclusion in the purchase process, not from registering the Account.
2. 12.2.
   To withdraw, it is enough to send an unequivocal statement before the period ends — by e-mail to kontakt@onecast.pl or by post to the Provider’s address. You may use the model form below (it is also attached to the contract confirmation), but this is not mandatory. We confirm receipt of the statement by e-mail. The app does not currently have a separate withdrawal button.
3. 12.3.
   Withdrawing from the Basic Agreement ends the use of the Account — the Provider deletes the Account as described on the Data deletion page. This involves no costs.
4. 12.4.
   Withdrawing from the Paid Agreement ends the given Organization’s subscription (the Organization switches to the read-only mode described under “Trial and access without a Paid Agreement”); the withdrawal itself does not delete the Account or any data.
5. 12.5.
   The paid service starts immediately, because at purchase you request that performance start before the withdrawal period ends. The start of performance alone does not cause the loss of the right of withdrawal.
6. 12.6.
   If you withdraw from the Paid Agreement, you pay an amount proportionate to the period in which the service was provided up to your statement, calculated on the basis of the price per billing period. If you withdraw before the first charge (during the trial), you pay nothing. We refund any amount above what is due without undue delay and no later than 14 days after receiving the statement, using the same payment method, unless you expressly agree to another method that is free of charge for you.
7. 12.7.
   The right to withdraw from the Paid Agreement expires only once the Provider has fully performed the service with your express prior consent, where you were informed of this before performance began and acknowledged it (Article 38(1)(1) of the Consumer Rights Act).
8. 12.8.
   The right of withdrawal does not limit your rights in case of non-conformity of the Service, described under “Conformity of the Service and changes to it”.

13.Conformity of the Service and changes to it

Towards consumers and traders with consumer rights, the Provider is liable for the conformity of Onecast, as a digital service, with the agreement under Chapter 5b of the Consumer Rights Act — you may demand that the Service be brought into conformity and, in the cases set out in the Act, declare a price reduction or withdrawal from the agreement.

The Provider may change Onecast features in a way that is not necessary to maintain conformity only for justified reasons: product development and new features, changes to the requirements or APIs of social platforms, security, changes in the law or requirements of authorities. A change may not involve costs for the User, and the Provider informs about it clearly.

14.Liability and availability

The Provider exercises due diligence to keep Onecast running continuously and without faults, but does not guarantee uninterrupted access to the Service — in particular during maintenance, failures or circumstances on the side of external providers (including social platforms and hosting, file storage or e-mail providers). Onecast does not offer a contractually guaranteed service level (SLA).

To the extent permitted by law, the Provider’s liability towards Users who are neither consumers nor traders with consumer rights is limited to actual damage caused intentionally. This limitation does not apply to consumers or traders with consumer rights.

15.Complaints

Complaints about Onecast can be sent to kontakt@onecast.pl, describing the problem and giving contact details. The Provider replies to a complaint by e-mail within 14 days of receiving it — no reply within that period means the complaint is accepted.

A consumer may use out-of-court complaint and redress procedures, including asking for help from the district (municipal) consumer ombudsman or the regional Trade Inspection inspectorate. Information on these procedures and a list of entities authorized to resolve consumer disputes out of court is available on the website of the Polish Office of Competition and Consumer Protection (uokik.gov.pl).

16.Personal data protection

The rules for processing personal data for which the Provider is the controller are set out in the Privacy Policy and the GDPR information notice.

Annex 1 to these Terms, and an integral part of them, is the Data Processing Agreement. It sets out the rules under which the Provider, as a processor — on behalf of the Owner of an Organization or the entity on whose behalf the Owner acts — processes personal data contained in post content and media, publications and comments, and the data of connected Channels, and it applies to the extent that entity is their controller within the meaning of the GDPR. The Data Processing Agreement is concluded together with the Basic Agreement; it is changed through the procedure in the “Changes to the Terms” section, and the list of sub-processors through the procedure described in the Data Processing Agreement itself.

17.Changes to the Terms

1. 17.1.
   The Provider may change these Terms only for the following important reasons:

   1. a change in the law or in its interpretation in court judgments or decisions of authorities affecting the content of the Terms,
   2. an obligation arising from a decision, judgment or recommendation of a competent authority or court,
   3. a change in the terms, rules or APIs of social platforms, the payment operator or other providers Onecast relies on, affecting how the Service is provided,
   4. introducing new features or changing or withdrawing existing ones, within the limits described under “Conformity of the Service and changes to it”,
   5. the need to ensure the security of the Service or Users or to prevent abuse,
   6. technical or organizational changes to how the Service is provided,
   7. a change in billing rules or tax regulations affecting the method of payment or documenting sales,
   8. improving the clarity of the Terms or correcting clerical errors — without changing the parties’ rights and obligations.
2. 17.2.
   The Provider announces a change by e-mail to the address linked to the Account and on this page at least 30 days before it takes effect, stating its scope and effective date. A shorter period is possible only where required by law, a decision of an authority or an urgent security need.
3. 17.3.
   A User who does not accept a change may, before it takes effect, terminate the Basic Agreement by deleting the Account, and the Paid Agreement by cancelling the subscription or giving notice by e-mail with effect on the day the change takes effect. In that case we refund a proportionate part of the price for the unused, prepaid period.
4. 17.4.
   A change to the Terms does not change the price of an ongoing Subscription — the price changes only in the procedure under “Change of the Subscription price”. A change may not restrict consumer rights without the consumer’s express consent. If a planned change required such consent, the Provider will ask for it separately — without it, the change does not bind the User.
5. 17.5.
   Agreements concluded before a change are governed by the previous version of the Terms until the change takes effect. The version in force when the Paid Agreement was concluded remains available for download in “Plan & billing”.

18.Termination by the Provider

1. 18.1.
   The Provider may terminate the Basic Agreement or a Paid Agreement only for important reasons:

   1. the Provider ceasing to provide the Service altogether,
   2. the User breaching these Terms or the law in connection with using Onecast, where the breach continues despite a request to stop it within a period of no less than 7 days,
   3. an obligation arising from the law, a court judgment or a decision of an authority,
   4. the Account is not assigned to any Organization (the User is neither its Owner nor a member) — the Provider sends the notice when the Account stops being assigned to an Organization and, for a new Account, in the message confirming the e-mail address,
   5. the Organization has had no active plan (a Paid Agreement, a trial or a plan granted by the Provider) for 60 days — the notice concerns that Organization and, if the Owner does not belong to another Organization, the Owner’s Basic Agreement.
2. 18.2.
   The notice period is 30 days. The Provider sends the notice, stating the reason and the day on which the period ends, by e-mail to the address linked to the Account. Until the end of the notice period the User keeps access to the Account and the collected data.
3. 18.3.
   A notice given because the Account has no Organization or the Organization has no active plan lapses if, before the notice period ends, the User creates an Organization or joins one (the first of these reasons) or the Organization receives an active plan (the second). The Provider sends reminders by e-mail 7 days and 1 day before the period ends. An Account is not deleted while a valid invitation to an Organization is waiting for its e-mail address. After the period ends the Provider deletes the Account or the Organization together with its data — as described on the Data deletion page.
4. 18.4.
   The Provider may terminate an agreement without notice only in the event of a serious breach — publishing clearly unlawful content through Onecast, actions threatening the security of the Service or other Users, or using someone else’s payment method or data without authorization — or where the law or a decision of an authority requires it. Informing the User of the decision and appealing against it are described under “Illegal content and restrictions”.
5. 18.5.
   If the Provider terminates a Paid Agreement — in any procedure — it refunds a proportionate part of the price for the unused, prepaid period. Terminating the Basic Agreement also terminates the Paid Agreement of the Organization the User owns.

19.Final provisions

1. 19.1.
   These Terms are made available free of charge on this page in a way that allows them to be obtained, reproduced and recorded (e.g. by printing or saving as PDF).
2. 19.2.
   These Terms and agreements for the Service are governed by Polish law. This choice of law does not deprive a consumer of the protection afforded by the mandatory provisions of the country of their habitual residence.
3. 19.3.
   Disputes with Users who are neither consumers nor traders with consumer rights are resolved by the court competent for the Provider’s place of business. For consumers, jurisdiction is determined by the general rules.